Retail Supervisor - Stratton Clothing Company

Employment Type

: Full-Time


: Fashion

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The Stratton Clothing Company of Stratton Village has the largest selection of Stratton logo wear and souvenirs - from t-shirts to trail signs, sweatshirts to stickers! There's something 'Stratton' for everyone, including your four footed furry family members.

Job duties include hiring and training staff, inventory control, oversee daily operations of the store such as reconciliation, cash handling, stock levels. Develop key relationships internally and externally as well with Resort guests and customers. The ideal candidate will have previous retail supervisory experience, strong computer skills including social media platforms and superior customer service skills. Must be able to work weekends and holidays. This position is full time, flex year round, with a scheduled layoff in the spring. This position is eligible for Stratton's benefits package (group health, dental, vision insurance, 401(k), PTO, resort perks and discounts).


* Hire, train and schedule staff
* Communicate clearly with staff and other members of the Retail team
* Hold weekly staff meetings. Continually strive to improve employee training
* Guide and discipline with empathy & fairness. Perform staff performance reviews
* Uphold Stratton's company values, goals and objectives
* Be accountable for all security issues involving cash handling, theft, liability & premises
* Instill good safety practices in staff
* Work with Group Manager in preparing operating & capital budgets
* Responsible for retail inventory, counts, reconciliation, store transfers, theft procedures, and warranty returns and all related paperwork
* Review product mix and stock levels with the buyer on a regular basis
* Develop merchandising plan with buyer & Group Manager. Maintain the merchandising plan for the entire store
* Continue to build and maintain the image of Stratton Retail with fellow employees and resort guests
* Participate in all retail/rental & corporate training programs
* Continually exceed our guest expectations and create memories for guests & employees, not only in retail but also as a resort


* High School Diploma required
* Previous retail experience


* Age minimum 18
* Capable of working & excelling in a challenging & competitive environment
* Computer competent
* Strong communication and organizational skills, detail oriented
* Strong people skills, a team leader and player

Stratton Mountain Resort is an Equal Opportunity Employer

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